Our Faq’s – tazeenoaraish.com

WHAT IS TAZEENOARAISH

Tazeenoaraish is a Pakistani brand for household and gift items having a modern design concept using traditional hand-crafted methods.

We also sell jewelry with a silver theme.

We have Two outlets in Pakistan.

WHAT ARE YOUR PRODUCTS MADE FOR?

Our crafts are made from #1 quality metal and then electroplated with real silver to give them a beautiful finish. We additionally use chemical lacquer to seal in the silver from tarnish effects.

Our jewelry is usually (unless we say otherwise) made from silver- or silver-plated metal and semi-precious stones.

We have genuine 100% silver items as well but only for exceptional items as the cost is beyond what many can afford.

WHAT IS ELECTROPLATING

Electroplating is when the metal is put into liquid bath with pure silver and then electric current is passed through water causing the silver to bond with the brass.

WHERE ARE THE PRODUCTS MADE?

They are made by Pakistani artisans.

DOES YOUR PRODUCT GO BLACK?

Yes, silver slowly greys and it has been the charm of the product over the ages. To slow the process, we use lacquer but lacquer also prevents silver polish upkeep. For certain products we can provide silver without lacquer.

Tarnishing has historically been a positive identification for Silver metal.

We make no claim that the product lasts forever, just as a beautiful bouquet of flowers has a life, so do our products.

DO YOU POLISH OLD ITEMS

Yes, we do, if bought from us.

If you require a polish within two years of purchasing the product and you have the receipt (and no signs of misuse), we have the following policy

Rs. 10 per gram. The entire piece is acid stripped and buffed to remove the lacquer and silver and the entire process is done again. The piece becomes like new.

If you require polish after two years and it can be proven to be a Tazeenoaraish piece then we charge Rs 8 per gram. The entire piece is acid stripped and buffed to remove the lacquer and silver and the entire process is done again. In the case of very old pieces with rust or decay of the metal we cannot guarantee a full refurbishment.

Lacquered items cannot be polished at home. We can provide you special order products without lacquer which you can polish using silver polish on a regular basis.

WHY ARE YOUR PIECES SO EXPENSIVE?

They are not expensive. Our products are individually designed and hand crafted and presented to you in beautiful gift packing at convenient retail locations.

CAN WE PUT WATER OR FOODS ON YOUR PIECES?

Our pieces are made for special occasions and will not be able to withstand rigorous washing and scrubbing. Gentle use and wiping with a wet cloth will result in the longest life.

ARE YOUR STONES REAL

Yes, they are semi-precious stones, some jewelry stones like Zircons are artificial

Are your stones imported?

On craft no, on jewelry yes, they come from different parts of the world.

WHY DONT YOU HAVE MORE SELECTION

We have thousands of items and you can search our website www.tazeenoaraish.com for a full range.

Any shop has bestselling items for that area but we keep changing products.

Please feel free to send us a mail at info@tazeenoaraish.com if you are dissatisfied.

DO YOU DO ENGRAVING

We do but it has to be done before production so pieces are required for special order. It will take 2-4 weeks depending on the item.

WHY SHOULD I BUY TAZEENOARAISH?

Gifts from Tazeenoaraish are well known, recognized and appreciated

If returns are required, we give a gift receipt which can be returned to any of our shops within 30 days.

We introduce new designs and styles on regular basis.

Our brand is a major Pakistan brand for weddings, birthdays, baby arrivals as well as business and event gifts.

Our products are recognized globally with individuals, businesses and the Pakistan Govt using our products for event gifts globally.

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